Company-Worker Relations
Description
Includes regularly engaging with workers; freedom of association; right to collective bargaining; avoiding protracted negotiations; psychological safety; effective social dialogue; regular, timely, and transparent worker communications; worker surveys and other input and feedback tools; work councils; accessible and transparent worker grievance mechanisms; and whistleblower channels.
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Resources
Getting Started Guide
Company-Worker Relations: A Getting Started Guide
Maintaining good company-worker relations provides clear business benefits. Strong relationships, open communication, effective grievance mechanisms, and workers’ ability to engage in their rights to freedom of association and collective bargaining underpin the realisation of many other fundamental principles and rights at work. Anchored in research, Company-Worker Relations: A Getting Started Guide, will help your company understand how to build strong company-worker relationships and respect workers’ right to organise by explaining key concepts, linking to key actors, and outlining the work ahead.
Worker Grievance Mechanisms
The company has established a legitimate and accessible grievance mechanism to receive complaints, grievances and other forms of feedback from company stakeholders and rights holders (anonymously if desired) with predictable and transparent processes to address such feedback. The company commits to and delivers timely and effective resolution and remediation, as needed. To ensure effectiveness of the approach, the company ensures that company stakeholders know about the mechanism, trust it, and are able to use it.
Migrant Worker Management Toolkit: A Global Framework
This flexible toolkit from BSR can help you better manage migrant worker issues across diverse business contexts. It is based on a three-step framework for developing a comprehensive migrant worker orientation program. This framework includes understanding the key issues and risks affecting employers and workers in your business context; finding a credible, independent external organisations to support the development of the orientation program; and building capacity within operations by educating workers on their rights and available grievance mechanisms. This highly practical toolkit offers relevant standards, examples, checklists, questions, and recommended actions for each step, and will be most useful to supply chain practitioners and facility managers.
Freedom of Association and the Right to Organise
Freedom of Association and Development
This guide will help you to understand freedom of association and the pivotal role it plays in fostering and maintaining sustainable development. The document outlines how respect for freedom of association can contribute to development outcomes by looking at the benefits it provides in four key areas: inclusive economic growth and poverty reduction; a positive business environment; crisis response; and democracy and governance. It also includes case studies that demonstrate the positive effect that freedom of association can have when governments, trade unions, and employers work together.
