Worker grievance mechanisms: Guidance document for the oil and gas industry

This guide from Ipieca can help you to develop and implement effective worker grievance mechanisms across workplaces and project sites. It provides useful insights into entry points to worker grievance mechanisms; an overview of grievance mechanism stages and procedures; and ways to manage complaints from workers employed by third parties. It also provides examples of good practices from Ipieca members and other industries that have enabled workers to speak up and have their concerns acknowledged and addressed.

Although created with the energy sector in mind, this guidance is applicable to organisations from across the industry spectrum.