Consumer Rights and Safe Products and Services
Description
Including health and safety of products; responsible advertising; warranties; return and exchange; right to repair; and inclusive design of products and services.
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Resources
Responsible Advertising and Greenwashing
Net Zero Transition Plans: Red Flag Indicators to Assess Inconsistencies and Greenwashing
This report from WWF and others can help you assess the integrity and consistency of net-zero transition plans. It begins by defining greenwashing and how it relates to transition plan credibility, which is a prerequisite for effective capital allocation and climate risk management. It then proposes a framework for assessing transition plan credibility based on a study of 28 transition frameworks. The outcome of this study is a red flag indicator framework that can be used to assess the ambition, credibility, and feasibility of transition plans and prevent greenwashing.
Although the proposed framework was designed for investors, it will also be useful to strategy, sustainability, and finance teams working to develop or improve climate transition plans for their organisation.
On the rise: navigating the wave of greenwashing and social washing
Misleading communication around environmental and social topics is on the rise, harming progress on sustainability globally and eroding both investor and consumer trust. This article from RepRisk can help you understand recent trends related to greenwashing and social washing. It explains the regulatory response to misleading sustainability-related communications, trends in greenwashing risk exposure, and recent (and growing) attention to social washing risk. The guide will be most useful to sustainability professionals responsible for disclosure, as well as communications, marketing, and enterprise risk teams.
“Net Zero Greenwash”: The Gap Between Corporate Commitments and their Policy Engagement
This study by InfluenceMap can help you understand the risk of greenwashing your climate commitments through misaligned policy engagement. The key findings highlight the prevalence of greenwashing through both companies’ own engagement and that of their industry associations. They show that more than half of companies with climate commitments have been unsupportive of climate policy in at least some cases, and that many companies are actively undermining their commitments by lobbying against climate action. A set of brief examples from ten companies further demonstrates this discrepancy. These insights will be most useful to sustainability, policy advocacy, and communications professionals.
The Greenwashing Hydra
This report from Planet Tracker can help you understand and identify the nuances of greenwashing. It explains the problem of greenwashing, identifies six different types of greenwashing, and provides an overview of the global regulatory crackdown on greenwashing. The report may be of particular value to sales, marketing, and procurement professionals.