Handbook for Businesses on Remediation of Migrant Worker Grievances: Conceptualizing Grievance Mechanisms in the Ecosystem of Remedy

This handbook from the International Organization for Migration (IOM) IOM's Remediation Resource Package and provides practical guidance to businesses on the remediation of migrant worker grievances. Aligned with international human rights and labour law standards and frameworks on international migration, it outlines the theoretical underpinnings and technical aspects of the guidance offered by this resource package. This includes providing an overview on what a remediation programme is; the purpose of remediation programmes; key principles of remediation programmes; operational-level grievance mechanisms; and more.

This resource is part of a two-part resource package. Its companion resource, the Operational Guidelines for Businesses on Remediation of Migrant Worker Grievances, outlines the operational and practical steps that companies can take in the development of remediation programmes and related policies.