Develop a monitoring and evaluation strategy
Develop a monitoring and evaluation strategy that aligns with what you set out in the planning stage and in the terms of the contract. This will include consistent monitoring and evaluation tied to the key sustainability risks and opportunities identified in your planning, any challenges that arise, and new information such as supplier geographical location, newness, previous performance, resources and capacity of both buyer and supplier, level of trust, and availability of third-party verification.1 Design monitoring and evaluation methods that are appropriate to the scale of the contract, ranging from the less complex, such as supplier questionnaires, periodic meetings, and media scanning, to more detailed (and resource intensive) processes, such as reports, inspections, and audits involving facility visits and interviews.2 Clarify monitoring and evaluation responsibilities per contract stipulations, including data collection, submission, and timelines.
EXAMPLE: Disney audit validation
Disney is validating audit findings by getting feedback directly from employees through mobile phone surveys.3 The company is also identifying environmental violations by cross-checking supplier sites against IPE’s public database for violations.4
EXAMPLE: Hershey’s satellite monitoring of forests
Hershey’s is monitoring deforestation in its West African cocoa supply chain using satellite imagery.5