Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve

Every organisation experiences failure, but too few leverage the experience and related learning for future success. This comprehensive paper identifies systemic social and technical barriers that prevent intelligent use of failure, and identifies three processes for overcoming them: identifying failure, analyzing failure, and deliberate experimentation. The paper also provides six tangible actions to help you leverage insights from failure to promote innovation and improvement.