Listen

Description

Foster a culture that is receptive to employees' opinions and ideas about sustainability.

Question

To what extent does your organization have a culture of listening to employee ideas about sustainability?

Resources
5 Ways to Listen Better cover

5 Ways to Listen Better

If you are thinking about how to support employees to become better listeners, this Ted Talk is a good place to start. Julian Treasure is an author and sound consultant. He explains how and why we are losing our listening, and offers a few simple exercises and strategies to improve your listening. You may want to consider digging a bit deeper into his idea of “listening positions,” which is detailed in his book Sound Business.

Power Listening: Mastering the Most Critical Business Skill of All cover

Power Listening: Mastering the Most Critical Business Skill of All

In order to foster a culture that is receptive to employees' opinions and ideas about sustainability, employees must learn to listen effectively and articulate strategically. In this book, author Bernard T. Ferrari reveals some powerful techniques and provides a step-by-step process that will help readers become active listeners capable of shaping any conversation. If you are short on time, we suggest that you focus on Chapters 2 & 3.

Want to help someone? Shut up and listen! cover

Want to help someone? Shut up and listen!

“We Western people are imperialist, colonialist missionaries, and there are only two ways we deal with people: We either patronize them, or we are paternalistic.”

Ernesto Sirolli started his career in the 1970’s doing development work in Africa. In this Ted Talk he tells a few stories that are very relevant for sustainability practitioners today. His experiences may provoke you to reflect on how you interact with people in your organization and the communities in which it operates.

10 ways to have a better conversation cover

10 ways to have a better conversation

This is a great Ted Talk for improving your listening skills. Celeste Headlee draws on years of experience in public radio to share ten useful rules for having better conversations.

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