From Scorecard to Playbook: Walmart’s Packaging Evolution

In this interview, Laura Phillips - Walmart's SVP of Sustainability - explains how Walmart transitioned from its iconic packaging scorecard (Sustainable Packaging Scorecard) to a Sustainability Index (Sustainable Packaging Playbook). The new index uses priority KPIs to measure the impact of Walmart's supply chain. In this Q&A, Philips demonstrates how companies can drive operational efficiency by establishing KPIs and life-cycle assessments for individual products.